In my business as an attorney and a condo management company, I work with many insurance agencies and companies. Goodnow Insurance Agency is one of the best I have worked with. The staff is very knowledgeable, responsive, and thorough. Recently, a condo master policy was coming due and I asked Kathy to review the current policy and see if we could improve the coverage and reduce the premium. She presented the condo with three choices, all of which improved or provided the same coverage at a reduced premium. It was a budget saver for that condo. I have my personal lines insured through the Goodnow Agency and have realized great savings on my premiums due to the proactive approach Kathy and her staff take with each policy holder. I recommend the Goodnow Insurance Agency to my clients and contacts and any of them that has used the agency has told me they were grateful for the referral.

Anthony G. Keck
Law Offices of Anthony G. Keck & Associates

I had been referred to Goodnow Insurance from a couple of friends who have car insurance policies through them. I had the pleasure of dealing with Kathy, who couldn't have been more accommodating. I spent about five minutes with her on the phone giving her all of my information, and she called me back that same day with a much less expensive policy with the same coverage as my previous insurance provider. I was able to also add renters insurance and still keep my cost lower than before. I will be highly recommending Goodnow Insurance to all of my friends and family.

Peter Horne Jr.
Salem, MA

We moved to Danvers in 1957 and started our relationship with the Goodnow Insurance Agency. We have continued this to the present with complete satisfaction. Now our growing family uses the Goodnow Insurance Agency, extending our continued satisfaction to two more generations, making us happily a three generation client.

The Anderson Family

I just wanted to thank you for your support during our home owners and car insurance transfer. I have been with the same insurance agency for over 20 years and was very happy to switch and get such great support. After you reviewed my plans, I was able to save over $400.00 on my home owners insurance and over $1000.00 on our family car insurance policies.

It was a pleasure to talk with you and get the answers to all our questions in a timely manner. I really do appreciate that.

Thanks again. I look forward to our ongoing relationship and will definitely refer you to any of my friends and family that are looking for a new insurance agency.

Kathy Surette

After nearly 20 years with my previous agent, I had Goodnow Insurance evaluate my personal and commercial coverages. They identified serious gaps that left my business dangerously exposed. Goodnow closed those gaps and by aggressively shopping my needs to the underwriters actually saved us money. It's not too often that you get more for less.

Goodnow's customer service is second to none. Annual reviews, registry runs, claim assistance, coverage enhancements, gap insurance and umbrella policies are all handled like we are their only client.

That Kathy, she's amazing, always upbeat, incredibly knowledgeable, helpful to a fault and that boy of hers, well as they say, the apple doesn't fall far from the tree.


I have been a customer of Goodnow Insurance Co. for almost three years. I have had other companies insure my home, personal auto's, business liability policies, and company vehicles for many years, before I found out about the services your company has to offer me. You are able to provide better coverage at a lower price than anyone else. To me, the biggest advantage to having Goodnow as my insurance agent is the level of service you provide. Being a contractor in MA, I often times need Certificates of Coverage sent to area Building Departments, and commercial customers. Almost every time I request that service, the recipient comments how fast it arrives. Thank you for being able to save me a large sum of money, and keeping a higher level of services than you competitors. Keep up the great work, I look forward to working with Goodnow for many years to come.

Kevin McGrath
President of Kevin McGrath Plumbing & Heating Inc.

Outstanding service that you just do not find today when it comes to providing customer care. If ever we need some help with our insurance I pick up the phone, Kathy answers her phone and viola! Problem solved. It is that simple working with Kathy and Goodnow Insurance.

Kathy Peacock